Meet the People
With 32 years of industry experience I have worked for Agencies, Wholesale Distribution, and Manufacturing. Driven by dedication, I have tried to demonstrate my commitment with hard work, continuous learning and unwavering devotion toward acting with integrity.
Sales Manager, AB
Having 20 years of industry experience coupled with a technical education background, my aim is to reach mutually favorable solutions in all interactions. With an extensive plumbing and heating wholesale distribution background, keen understanding of challenges the mechanical contractor community faces, and an honest professional approach to my work, I look forward each day to providing knowledgeable service and building strong industry connections
As a Service Plumber and HVAC technician for 20 + years in Calgary and its surrounding area, I have worked with Hydronics, HVAC, and Plumbing systems heavily within Residential, Commercial, and Industrial applications, both installing and servicing. I am now pleased to share my knowledge and experience as part of the great team here at Icon Agency.
Sales Manager, BC
I endeavor to provide timely, straightforward communication with the aim of facilitating informed and advantageous decisions for our partners. Having assumed the role of Sales Manager in 2019, I continue to further engage with our most important clients and vendors and enjoy consistently providing support, excellent service, and growth opportunities. Aligned with the culture at Icon Agency - I am committed to personal and professional growth and seek to leverage my technical and industry experience to create a competitive advantage for our valued business partners.
Account Manager, Alberta South
I am no stranger to the Southern Alberta construction industry, having spent the majority of that last 5 years in the Plumbing Wholesale Calgary market. My commitment to top notch Customer Service and Sales support fits perfectly with Icon’s values of Honesty, Integrity and Ambition. I look forward to supporting our Wholesale partners and building solution based relationships between our Manufacturers and Mechanical Contractors throughout Southern Alberta.
Account Manager, BC
Over decades, Mark Humphrey has built an impressive career in the Plumbing Supply Industry, honing his skills while working in Wholesale Distribution, Manufacturing, and now as a Professional Sales Rep in an Agency. With dedication, Mark has committed his entire career to continuous learning and unparalleled Customer Service.
Customer Experience Team
As an experienced Mechanical Contractor, Greg brings added value to Icon Agency. Greg is an integral member of our Customer Care Team and works in our Calgary office supporting customer needs in both Alberta and BC.
Customer Experience Team
Sam started with Icon as the Shipper / Receiver in Calgary, then transitioned into inside sales and plumbing quotations. His dedication, high customer service standards, and plethora of hands-on product knowledge make him a valuable asset to the Icon team.
Warehouse Manager, AB
Tristan comes to Icon with several years experience in Inventory Management and has excelled in Plumbing Product Knowledge. Working in our Calgary location Tristan handles our Shipping, Receiving, and Inventory Management processes.
As a valued member of our team, Barb works part time to facilitate product return authorizations.
Warehouse Manager, BC