Meet the People


Daniel Cramer


With 32 years of industry experience I have worked for Agencies, Wholesale Distribution, and Manufacturing.  Driven by dedication, I have tried to demonstrate my commitment  with hard work, continuous learning and  unwavering devotion toward acting with integrity.

PH:  778-317-7709


Rob Cresswell

Sales Manager, AB

Having 20 years of industry experience coupled with a technical education background, my aim is to reach mutually favorable solutions in all interactions. With an extensive plumbing and heating wholesale distribution background, keen understanding of challenges the mechanical contractor community faces, and an honest professional approach to my work, I look forward each day to providing knowledgeable service and building strong industry connections

PH:  780-982-0112


Carrie McDonald

Projects Team

Carrie grew up in and around the plumbing industry so it was a natural transition for her in life to join an Agency after life in Wholesale. Carrie enjoys continually learning and teaching others the technical side of our business while maintaining a dedicated pursuit of customer satisfaction. 

PH:  778-654-7612


Sandra Fromberg

Projects Team

I have worked in Manufacturing and Wholesale Distribution for the last 15 years.  Now as an integral part of the Projects Team at Icon Agency, I find myself well positioned to use my experience to enhance the opportunities of our industry business partners.  

PH:  778-654-7801


Chris Foster

Customer Experience Team

I have been working for Icon agency for over 10 years and have devoted my time to assisting our partners by demonstrating respect and professionalism. We carry a diverse scope of products that compliment one another and strive to be your “one stop shop”.

PH:  778-655-1920


Barb Cramer

Returned Goods

As a valued member of our team, Barb works part time to facilitate product return authorizations.


Matt Darnbrough 

Sales Manager, BC

I endeavor to provide timely, straightforward communication with the aim of facilitating informed and advantageous decisions for our partners. Having assumed the role of Sales Manager in 2019, I continue to further engage with our most important clients and vendors and enjoy consistently providing support, excellent service, and growth opportunities. Aligned with the culture at Icon Agency - I am committed to personal and professional growth and seek to leverage my technical and industry experience to create a competitive advantage for our valued business partners.

PH:  778-952-4351


Coming Soon

Outside Sales, Alberta South

Stay tuned


New Sales Person

Outside Sales, BC

We are always growing.... stay tuned


Hiring Soon

Customer Experience Team

Stay Tuned


Sam Feero

Customer Experience Team

Sam started with Icon as the Shipper /  Receiver in Calgary, then transitioned into inside sales and plumbing quotations. His dedication, high customer service standards, and plethora of hands-on product knowledge make him a valuable asset to the Icon team.

PH:  403-365-4379


Tristan Feero

Warehouse Manager, AB

Tristan comes to Icon with several years experience in Inventory Management and has excelled in Plumbing Product Knowledge. Working in our Calgary location Tristan handles our Shipping, Receiving, and Inventory Management processes.

PH:  403-365-4339

© 2021 Icon Agency Ltd.


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