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Meet the People


Daniel Cramer


With 32 years of industry experience I have worked for Agencies, Wholesale Distribution, and Manufacturing.  Driven by dedication, I have tried to demonstrate my commitment  with hard work, continuous learning and  unwavering devotion toward acting with integrity.

PH:  778-317-7709


Rob Cresswell

Sales Manager, AB

Having 20 years of industry experience coupled with a technical education background, my aim is to reach mutually favorable solutions in all interactions. With an extensive plumbing and heating wholesale distribution background, keen understanding of challenges the mechanical contractor community faces, and an honest professional approach to my work, I look forward each day to providing knowledgeable service and building strong industry connections

PH:  780-982-0112


Arefin Rashid Ayon

Projects Team

With years of practical experience in Business Development,  Arefin is a key factor contributing to the success of the Projects Team at Icon Agency.  Arein was an MBA student at University Canada West with demonstrated history of working in IT and Manufacturing industries.

PH:  778-600-1780


Sandra Fromberg

Projects Team

I have worked in Manufacturing and Wholesale Distribution for the last 15 years.  Now as an integral part of the Projects Team at Icon Agency, I find myself well positioned to use my experience to enhance the opportunities of our industry business partners.  

PH:  778-654-7801


New Inside Sales

Customer Experience Team

Tony Grigg

Customer Experience Team

Tony brings a plethora of experience in Customer Service to our team and defines success by meeting customer expectations.

PH:  778-600-1245


Matt Darnbrough 

Sales Manager, BC

I endeavor to provide timely, straightforward communication with the aim of facilitating informed and advantageous decisions for our partners. Having assumed the role of Sales Manager in 2019, I continue to further engage with our most important clients and vendors and enjoy consistently providing support, excellent service, and growth opportunities. Aligned with the culture at Icon Agency - I am committed to personal and professional growth and seek to leverage my technical and industry experience to create a competitive advantage for our valued business partners.

PH:  778-952-4351

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Ed Jessome

Account Manager, Alberta South

I am no stranger to the Southern Alberta construction industry, having spent the majority of that last 5 years in the Plumbing Wholesale Calgary market. My commitment to top notch Customer Service and Sales support fits perfectly with Icon’s values of Honesty, Integrity and Ambition. I look forward to supporting our Wholesale partners and building solution based relationships between our Manufacturers and Mechanical Contractors throughout Southern Alberta.

PH:  587-432-1921

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Edward Suzin

Outside Sales, BC

Edward is a professional in sales and digital marketing, highly motivated and goal-oriented with a strong technical background in Mechanical Engineer.


Greg Vidal

Customer Experience Team

As an experienced Mechanical Contractor, Greg brings added value to Icon Agency.  Greg is an integral member of our Customer Care Team and works in our Calgary office supporting customer needs in both Alberta and BC. 

PH:  403-306-0613


Sam Feero

Customer Experience Team

Sam started with Icon as the Shipper /  Receiver in Calgary, then transitioned into inside sales and plumbing quotations. His dedication, high customer service standards, and plethora of hands-on product knowledge make him a valuable asset to the Icon team.

PH:  403-365-4379


Tristan Feero

Warehouse Manager, AB

Tristan comes to Icon with several years experience in Inventory Management and has excelled in Plumbing Product Knowledge. Working in our Calgary location Tristan handles our Shipping, Receiving, and Inventory Management processes.

PH:  403-365-4339


Barb Cramer

Returned Goods

As a valued member of our team, Barb works part time to facilitate product return authorizations.



Warehouse Manager, BC


PH:  778-285-1330