With 32 years of industry experience I have worked for Agencies, Wholesale Distribution, and Manufacturing. Driven by dedication, I have tried to demonstrate my commitment with hard work, continuous learning and unwavering devotion toward acting with integrity.
Having 20 years of industry experience coupled with a technical education background, my aim is to reach mutually favorable solutions in all interactions. With an extensive plumbing and heating wholesale distribution background, keen understanding of challenges the mechanical contractor community faces, and an honest professional approach to my work, I look forward each day to providing knowledgeable service and building strong industry connections
Carrie grew up in and around the plumbing industry so it was a natural transition for her in life to join an Agency after life in Wholesale. Carrie enjoys continually learning and teaching others the technical side of our business while maintaining a dedicated pursuit of customer satisfaction.
I have worked in Manufacturing and Wholesale Distribution for the last 15 years. Now as an integral part of the Projects Team at Icon Agency, I find myself well positioned to use my experience to enhance the opportunities of our industry business partners.
I have been working for Icon agency for over 10 years and have devoted my time to assisting our partners by demonstrating respect and professionalism. We carry a diverse scope of products that compliment one another and strive to be your “one stop shop”.
I endeavor to provide timely, straightforward communication with the aim of facilitating informed and advantageous decisions for our partners. Having assumed the role of Sales Manager in 2019, I continue to further engage with our most important clients and vendors and enjoy consistently providing support, excellent service, and growth opportunities. Aligned with the culture at Icon Agency - I am committed to personal and professional growth and seek to leverage my technical and industry experience to create a competitive advantage for our valued business partners.
Sam started with Icon as the Shipper / Receiver in Calgary, then transitioned into inside sales and plumbing quotations. His dedication, high customer service standards, and plethora of hands-on product knowledge make him a valuable asset to the Icon team.
Tristan comes to Icon with several years experience in Inventory Management and has excelled in Plumbing Product Knowledge. Working in our Calgary location Tristan handles our Shipping, Receiving, and Inventory Management processes.