Discover Icon Agency 360 Experience
Opt for Icon Agency’s 360 Experience and uncover a new dimension of efficiency and performance in the field of building mechanics.
#quality
#technical
#human
Gain efficiency with our one-stop show formula!
With integrated services offered, we are able to provide you with a wide range of superior quality products, while supporting you with outstanding customer service, advanced technical support, and a dedicated representation team.
01. Representation
Be accompanied by a dedicated representative
You are unique, just like your needs, which is why we assign a technical representative to each client, specialized in your field of expertise, who will accompany you attentively throughout your projects.
- Engineers
- Architects
- Wholesalers
- Plumbing contractors
- Plumbing boutiques
Our representatives can reach your region whether it be Alberta or British-Columbia, to provide you with quality technical support and offer personalized training according to your needs.
02. Specifications
Safety. Reliability. Peace of mind.
By relying on us as partners, our plumbing contractor and engineer customers can focus entirely and solely on their projects, knowing that a whole team will be supporting them in creating their project.
We are here to help you choose products that are suitable for your infrastructures, whether they are :
- Residential
- Commercial
- Industrial
- Institutional
Need customized products?
Have you tried our online product specification tool?
User-friendly. Intuitive. Free.
Discover our tool03. Quotations
From preliminary quotes to purchases, we are here to support you.
Regardless of the specific requirements of your project, we strive to customize your quote to perfectly meet your needs.
- Project cost control
- Suggestion of equivalent products
- Quality compliance
04. Customer service and technical support
Fast, courteous, efficient, and professional to make your day-to-day management easier.
At Icon, human relationships are our priority, and our goal is to guarantee you total peace of mind throughout your project.
With our help, you will never be alone facing your challenges. Our support specialists are always only a phone call away to hear you out and assist you.
- Order follow-ups
- Price requests
- Questions about the application of products
- Supply management
- Problem resolution (delays or last-minute challenges)
No voicemail here!
Alberta 780-800-2979 or 403-244-4241
British Columbia 778-285-4288
05. Quality products
CSA certified and compliant with current standards for your peace of mind.
We have complete trust in our manufacturers, who adhere to unmatched production standards.
You can count on us to offer you the best in certified plumbing products.
Our wide range of products covers a variety of plumbing categories:
- Faucets
- Urinals
- Sinks
- Lavatory Basins
- Drinking fountains
- Thermostatic mixers
- Backflow preventers
- Pressure Reducing Valves
- Fire Protection
- Ball Valves
- Plumbing Chemicals
- UV Water Treatment
- PPR-CT Pipe
- Security Fixtures
- Boilers
- Mop Basins
- Acid Pipe
- On-Demand Electric Water Heater
- Neutralization Tanks
- Drainage products
- And much more!
06. Local Warehouses
Large inventory of products at your disposal.
We offer a pickup service in order to meet your plumbing projects’ urgent needs or to facilitate access to your purchases, which can be done at our local warehouses in Calgary and Port Coquitlam.
We are committed to making your work easier and providing you with the most practical experience and support.
